Term of Service

SkillsFuture (SSG) Grant

Trainees who are utilizing the SSG Grant have to fulfil the funding criteria. Otherwise, MHG reserves the right to claw back the funded amount from the trainee / company if the trainee did not meet the funding criteria.

  • Payment of the balance course fee after SSG Grant shall be made to MHG before commence of the course.
  • Trainees have to attend the stipulated training hours and attain 100% competency for all the assessments.
  • It is mandatory for trainees to have a SingPass app installed and accessible on their mobile phones with a functioning camera to scan QR code for e-attendance on in-person course dates.
  • SSG may cancel grants for funded trainees that do not use SingPass for e-attendance.
  • Companies have to ensure that is an employer-employee relationship and CPF contributions for the trainees who are under corporate sponsored. The trainees should receive CPF contributions under the given UEN.

Click here to visit Training Partners Gateway (TPG) for more information on the SkillsFuture Grants: https://www.tpgateway.gov.sg/training-grants/training-grants-from-government-agencies?agency=skillsfuture%20singapore%20%28ssg%29  

Click here to view the steps by steps for attendance taking: https://bit.ly/SGFirstAid-SkillFuture

Click here to find out more on Singpass: https://app.singpass.gov.sg/ 


  • Trainees who are attending the blended course, have to complete the e-learning prior to the in-person training session.
  • MHG reserves the right to reject trainees who have yet to complete their e-learning.

Medical Conditions

  • Trainees with any medical conditions such as back trouble, knee/spinal/joints injuries, heart/lung conditions etc. are advised to obtain clearance from a doctor to attend the course and assessments.
  • Trainees who are pregnant or suspect they are pregnant are highly discouraged from taking courses with CPR. Due to safety reasons, we strongly discourage trainees from attending the course. It is advisable to register for the course after maternity leave has ended.
  • If you feel any physical or medical discomfort during the lessons, kindly approach our instructors for assistance. 


  • It is advisable to report at the training location 10 minutes prior to the stated time.
  • Trainees who are more than 30 minutes late for class will be considered absent and not be allowed to join the course. Refunds will not be given.

Cancellation, Rescheduling, Replacement and No-Show Policy 

  • Any request for cancellation, rescheduling and replacement of trainees have to be sent via email at least 7 working days before commencement of the course.
  • 50% of the course fee will be charged if clients cancel, reschedule or replace trainees less than 7 working days before the commencement of the course.
  • No refunds will be given to clients who are absent for the class without valid reasons such as but not limited to, Medical Certificate, Compassionate Reasons, Family Emergencies, MHG will determine if the reason is valid.
  • MHG reserves the right to cancel or postpone any of its classes for reasons such as, but not limited to, insufficient sign-ups and instructor unavailability. In such events, clients can either reschedule to another class or request for refund.

Refund Policy 

  • Refunds will be subjected to transaction fees and admin fees.

Model Release 

  • By registering for courses or workshops held by or conducted by Medlink Healthcare Group, you hereby grant the company and its assigned photographers the irrevocable right to use any photos, videos or forms of media taken of you, or that which includes you, in whole or in part in any media now or hereafter known. Such media can include, but is not restricted and limited to, electronic direct mails (EDMs), marketing collaterals, print advertisements, posters, illustrations, advertising and social media platforms. You hereby release and discharge all assigned photographers from any and all claims and demands that may arise out of or in connection with the use of the photographs, including without limitation any and all claims for libel or violation of any right of publicity or privacy.
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